Cresta is a startup that uses artificial intelligence (AI) to provide in-the-moment support for customer service representatives. It recently raised $50 million in a series B round led by Sequoia Capital. The company has a board of directors including former AT&T CEO John Donovan, Sebastian Thrun, and Carl Eschenbach. It will use the funding to expand its Expertise Engine, the AI technology behind its platform.
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Cresta is an artificial intelligence (AI) provider for enterprise. It recently raised a Series B round of funding led by Sequoia Capital. It has attracted a board of investors, including Google X co-founder Sebastian Thrun and former AT&T CEO John Donovan. The startup’s revenue has more than quadrupled in the last year, and the new funding will help it innovate on its core technology, the Cresta Expertise Engine.
In the latest round of venture capital funding, AI-driven company Cresta has raised $50 million. The funding, led by Sequoia Capital, will be used to scale the company and expand its Expertise Engine. The company is already attracting large enterprises, including Porsche, Verizon, and CarMax.
Cresta received $21 million in funding last year and has enviable clientele that includes Dropbox, Intuit, and Adobe. Its latest product, Cresta for Voice, integrates with cloud contact service platform Amazon Connect. The company’s mission is to serve as the virtual town square for tech decision makers.
Cresta is a contact center AI platform that delivers real-time intelligence to customer service representatives. The company recently closed a series B funding round of $50 million from Sequoia Capital, which served as the lead investor. The round included Sequoia’s co-founder and CEO, Carl Eschenbach, as well as Thrun, who will serve on the Cresta board. The company plans to use the funding to expand its Expertise Engine, enabling customers to use artificial intelligence in real-time.
The investment is Cresta’s third in a year, with the company bringing in more than $45 million in funding from Sequoia Capital London. The company’s AI platform will provide personalized recommendations to customers based on their preferences. The company’s founders believe that the company’s technology can improve lives by solving the world’s most complex challenges.
The company’s new funding round was led by Sequoia Capital, and its board includes former AT&T CEO John Donovan and Google X co-founder Sebastian Thrun. The company plans to use the funds to expand its team and develop its Cresta Expertise Engine.
Ai series Cresta has raised $50 million in series B funding led by Sequoia Capital. The company is developing AI-based mentoring for customer service. The company was founded by Kyle Wiggers, who previously worked at Google as a UK editor. In 2012, Sawers was promoted to apps and media editor. Since then, he has founded several companies, including Nuvolo, a cloud-based workplace management software company. He can be reached at [email protected] or on Twitter at @psawers.
Cresta was founded with the goal of using AI to improve the productivity of enterprise workers by empowering them with high-value skills. Its team includes AI thought leaders, industry experts, and top-tier investors. The company draws on the experience of building and scaling companies such as Google and Facebook to develop its technology. As a result, it can help professionals become Experts on Day One.
Cresta has raised over $40 million in Series B financing from Sequoia, Greylock, and Tiger Global. The funding has increased the company’s valuation to $1.6 billion. It is expected to double its revenue in the next few years, and it is already profitable. Moreover, the company’s revenue is fueled by existing customers, which typically sign five and six-figure deals to test the software.